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Maison Riviera names Michael Norman GM and CEO as it doubles down on dairy and plant-based growth

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Maison Riviera is entering a new phase of its evolution. The Quebec-based pioneer in dairy and plant-based innovation has appointed industry veteran Michael Norman as general manager (CEO), effective 5 January 2026. His arrival coincides with the rollout of a major industrial and marketing investment plan designed to accelerate Riviera’s growth as an iconic brand of Quebec expertise in Canada’s refrigerated aisles.

For retailers and health-channel operators watching the rapid convergence of dairy, plant-based and better-for-you trends, this leadership change is more than a personnel note. It signals that Riviera intends to lean even harder into product differentiation, sustainability and premium positioning over the next several years.

A leader shaped by Canada’s co-operative agri-food sector

Norman brings nearly 30 years of experience in the Canadian agri-food sector, much of it within the co-operative ecosystem that underpins a large share of the country’s food production and processing.

Over the course of his career, he has held senior management roles at two of Canada’s largest co-operatives, Agropur and Exceldor. Most recently, he served as general manager of Nutrinor, a major Quebec co-operative with activities that span agri-food, agriculture and retail. This background gives him a rare, system-level perspective on everything from farmgate realities to category management in the grocery channel.

Norman is known for his leadership, strategic vision and business development skills – attributes that will be essential as Riviera balances its traditional dairy roots with its growing plant-based offerings.

“It is a privilege to join a company as iconic as Maison Riviera. I have always been driven by values of authenticity, innovation, and cooperation. I look forward to working with the teams to accelerate Riviera’s growth and strengthen our commitment to quality and sustainability for Canadian consumers,” he said of his appointment.

A century-old Quebec brand, focused on tomorrow’s shopper

Maison Riviera’s roots stretch back to 1920, when the company first began serving Quebecers as a regional dairy. Over more than a century, it has built a reputation for quality and originality, pairing a strong sense of place with a willingness to experiment.

Today, Riviera is recognised for an extensive portfolio of dairy and plant-based products that cater to shifting consumer expectations around taste, nutrition, and environmental impact. From premium dairy lines to plant-based alternatives, the brand has positioned itself as a bridge between traditional dairy shoppers and flexitarian consumers who are rethinking what goes into their baskets.

That dual identity – dairy artisans and plant-based innovators – is central to Riviera’s current strategic plan. The newly announced industrial and marketing investment programme is aimed at reinforcing exactly that: investing in facilities, innovation and brand-building that highlight Riviera’s authenticity, quality and sustainable mindset.

“Mr. Norman’s appointment reaffirms our commitment to Riviera’s future and our desire to refocus our Quebec-based company’s strategy on its key success factors: differentiation through the quality and originality of its products and services,” said Hervé Massot, general manager and CEO of Groupe Alsace Lait, Riviera’s parent organisation. “The goal is to bring our authentic and sustainable expertise to life by leveraging our strong regional roots.”

What this means for Canadian retailers and health independents

For Canadian grocers, pharmacies, and natural health retailers, the appointment of Norman – and the investment plan behind it – sends several clear signals.

First, expect a continued emphasis on premium, differentiated products. Riviera has built its reputation on quality, packaging design and elevated eating experiences; with fresh investment and an experienced leader at the helm, the brand is well positioned to deepen that positioning across dairy and plant-based sets.

Second, the company is likely to sharpen its storytelling around sustainability and regional identity. In an environment where consumers are increasingly seeking products that support local economies, minimise environmental impact and deliver clean, recognisable ingredients, Riviera’s Quebec roots and commitment to authentic expertise can offer retailers a compelling narrative at shelf.

Third, retailers can anticipate closer collaboration around category growth. Norman’s background in co-operatives, where long-term relationships and shared value are central, suggests a leadership style that will prioritise joint business planning, data-informed assortment decisions and strategic activation – particularly in segments such as better-for-you dairy, plant-based yogourt-style products and value-added cream or dessert offerings.

For independents and health-focused retailers, Riviera’s plant-based lines and better-for-you innovations may open the door to more curated sets that still feel indulgent and “gourmet”, but align with wellness-oriented shoppers. For larger banners, the opportunity lies in using Riviera as a destination brand to differentiate the refrigerated aisle and drive basket trade-up.

Looking ahead: growth with heritage in mind

As Michael Norman officially steps into his role in January 2026, the immediate priority will be to translate Riviera’s investment plan into tangible gains: stronger brand recognition, a more efficient and flexible industrial base, and a pipeline of innovations that match where Canadian consumers are heading.

At the same time, the company has been explicit that growth will not come at the expense of its heritage. Riviera’s history as a Quebec dairy artisan remains a point of pride and a key driver of trust with consumers who are wary of commoditised, “me too” products.

For the broader Canadian agri-food sector, this appointment illustrates an important theme: the brands that will win are those able to honour their roots while leaning into new consumer expectations around plant-based eating, sustainability and premium experiences. Riviera’s next chapter, under Norman’s leadership, will be one to watch for retailers across the country.


Metro Inc doubles down on share buybacks

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When a major grocery and drugstore player like Metro Inc announces another round of share buybacks, the move is about more than just market mechanics. It is a statement about confidence, cash flow, and the company’s role in a fast-changing Canadian retail landscape.

Metro Inc. has confirmed that the Toronto Stock Exchange (TSX) has approved the renewal of its normal course issuer bid (NCIB) program. Between 27 November 2025 and 26 November 2026, the company may repurchase up to 10,000,000 ordinary shares—about 4.7% of its issued and outstanding shares as of 13 November 2025. For IHR Magazine readers, this is a useful window into how one of Canada’s largest grocery–pharmacy players is choosing to deploy excess capital at a time of ongoing cost pressures, shifting consumer demand, and intense competition in food, pharmacy, and health products.

Inside Metro’s 2025–2026 normal course issuer bid

On 13 November 2025, Metro had 213,800,822 issued and outstanding common shares, with 212,645,667 shares in the public float. Under TSX rules, the average daily trading volume over the previous six months—446,822 shares—matters because it caps how many shares can be repurchased on any single trading day.

Based on those rules, Metro will be permitted to buy back up to 111,705 common shares per day, subject to the TSX’s limits on block purchases. These repurchases will be executed through the TSX at market price and via alternative Canadian trading systems, in line with exchange policies and securities regulations. The company also has the option to buy shares through private agreements, under a specific exemption order from securities regulators, generally at a discount to the prevailing market price.

Every share Metro repurchases under this NCIB will be cancelled. In practical terms, that reduces the number of shares outstanding, which can increase earnings per share (EPS) over time and potentially support the share price—assuming the underlying business continues to perform.

A look back: the results of Metro’s current buyback

The renewal comes on the heels of an already active year on the buyback front. Under the NCIB in place from 27 November 2024 to 26 November 2025, Metro repurchased 8,700,000 common shares as of 13 November 2025. Those shares were bought at a weighted average price of $97.51, for a total outlay of approximately $848.3 million.

Those repurchases, like the new program, were carried out through the TSX and alternative trading systems at market prices. For investors, that level of buyback activity sends a clear signal: management believes Metro shares are a compelling use of capital alongside continued investment in operations, technology, and its grocery and pharmacy networks.

For IHR readers tracking the health and wellness side of retail, it also underscores how large banners like Metro and its Jean Coutu pharmacy chain are balancing returning cash to shareholders with continued investment in in-store experience, private-label health products, and pharmacy-based health services.

Automatic Share Purchase Plan: buybacks that keep running

One of the more technical—but important—details in Metro’s announcement is its intention to enter into an Automatic Share Purchase Plan (ASPP) with National Bank Financial Inc., its designated dealer. Once the new NCIB begins, the ASPP will allow Metro’s broker to repurchase common shares automatically, following pre-set instructions.

Why does this matter? Insider trading rules and Metro’s own blackout policies prevent the company from actively repurchasing shares during certain periods—for example, just before earnings releases. An ASPP is designed to keep the NCIB moving during those blackout windows. The broker can continue purchasing shares based on the pre-agreed parameters, even when Metro itself is restricted from giving new trading instructions.

Outside those ASPP blackout periods, Metro will continue to repurchase shares at its discretion, subject to applicable laws and regulatory guidelines. For the market, this structure offers more consistency in buyback activity and can help smooth out the pace of repurchases over the full life of the NCIB.

What this means for the broader health and retail landscape

For suppliers, independent retailers, and health brands watching from the sidelines, Metro’s renewed NCIB is one more signal that Canada’s largest food and pharmacy chains are generating the cash flow to both reinvest in operations and return capital to shareholders.

A sustained buyback program often reflects several underlying realities:

  • The company believes its shares are fairly valued—or undervalued—relative to future earnings power.
  • Cash generation from operations is strong enough to fund both growth initiatives and shareholder returns.
  • Management is confident in the stability of the business model, even amid changing consumer patterns and cost pressures.

For health and nutrition brands trying to win shelf space in grocery and pharmacy chains, that stability matters. Retailers with strong balance sheets and active capital-return programs often have more capacity to experiment with new categories—such as functional foods, supplements, and wellness-oriented private labels—while still delivering on investor expectations.

Metro’s renewed NCIB does not directly dictate what happens in its pharmacy aisles or supplement sets. But it does reinforce a bigger narrative: Canada’s integrated grocery–pharmacy players are positioning themselves as long-term, cash-generating platforms. For IHR Magazine readers, that is a reminder that winning with these banners means thinking not only in terms of product and promotions, but also about how those products align with a retailer’s long-term value story.

KAL Vitamins Marks 93 Years of Mineral Leadership

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KAL Vitamins, often called the original mineral brand, is celebrating its 93rd anniversary this November. Since 1932, the company has built trust with generations of families by focusing on high-quality, science-informed mineral supplements.

For retailers and health practitioners, KAL’s latest launches show how a heritage brand can stay relevant in a crowded, innovation-driven market.

Heritage Meets Next-Gen Mineral Formulas

Minerals have been at the core of KAL since its founding. As consumers become more aware of nutrient gaps, stress, sleep issues and immune health, mineral formulas have moved from “supporting role” to everyday essentials.

To meet this demand, KAL has introduced two new offerings: Total Minerals+ and Magnesium 7 Complex. Both are designed to modernize mineral support while preserving the brand’s long-standing commitment to quality.

Total Minerals+: Foundational Daily Mineral Support

Total Minerals+ is positioned as a comprehensive daily mineral formula for whole-body wellness. Each serving delivers 13 essential minerals plus trace minerals, including magnesium to support bone, muscle and nerve function, zinc for immune health, and selenium for antioxidant protection.†

The line comes in VegCaps for traditional supplement users and a mandarin-flavoured powder that mixes easily into water or smoothies—ideal for consumers who prefer drinkable formats. For Canadian retailers, this versatility allows Total Minerals+ to be merchandised in core mineral sets, immune and bone health sections, or as part of a “daily essentials” feature.

Magnesium 7 Complex: Full-Spectrum Magnesium

Magnesium remains a top-growth mineral, with rising interest in its role in muscle and bone function, heart and nerve health, and everyday relaxation. KAL’s Magnesium 7 Complex delivers a full spectrum of seven highly absorbable magnesium forms, including malate, citrate and liposomal magnesium.†

This multi-form approach is intended to support absorption and tolerability while appealing to educated consumers who understand that not all magnesium forms are the same. For health retailers, it provides a premium, differentiated option in an already busy category.

Extending Wellness into the Community

KAL’s 93rd anniversary is also being marked by a community initiative. The brand has partnered with national non-profit Thanksgiving Heroes to help provide holiday meals to families in need in the Salt Lake City area.

It is a clear signal that KAL sees wellness as more than supplementation. For today’s values-driven shopper—and the retailers who serve them—heritage, science and social responsibility are increasingly part of the same conversation.

As KAL moves toward its 100th year, these launches position the brand as both a mineral pioneer and a modern partner for the health retail channel.

†Statements are for educational and marketing purposes only and are not intended to diagnose, treat, cure or prevent any disease.

SupplySide Global 2025: 9 Game-Changing Trends for Canadian Health Retailers

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After 28 years as SupplySide West, the industry’s most anticipated ingredient showcase returned to the Mandalay Bay Convention Centre with a new name and an even bigger mandate. SupplySide Global 2025, held October 27-30, wasn’t just a rebrand—it was a statement of intent for an industry that’s truly gone worldwide.

With over 20,000 attendees and more than 1,600 exhibitors filling the expo halls, this year’s show proved that the health and nutrition sector isn’t just thriving—it’s transforming. For Canadian retailers and brands looking to stay ahead of consumer demands, the insights gathered from these four days are nothing short of essential.

A Show Floor That Speaks to Our Times

Walking the aisles this year felt different. The energy was electric, but more focused. Exhibitors weren’t just showcasing ingredients—they were presenting solutions to real consumer challenges. The introduction of dedicated zones for food and beverage, dietary supplements, and first-time exhibitors made navigation intuitive and ensured that even smaller innovators had their moment in the spotlight.

The New Exhibitor Zone deserves special mention. It’s where we discovered some of the show’s most exciting finds, including BioVivo Science making their U.S. debut with American-grown botanicals like American ginseng and saw palmetto. For an industry increasingly focused on supply chain transparency and “grown close to home” narratives, these locally sourced ingredients represent exactly the kind of innovation Canadian retailers should be watching.

The Top Trends Reshaping Retail Shelves

1. Healthspan Takes Centre Stage

Forget anti-ageing—the conversation has evolved. Scott Dicker, senior director of market insights at SPINS, who walked the show floor with industry watchers, confirmed what many suspected: healthspan is the dominant theme of 2025 and beyond. “We’ve been talking about healthspan for a couple of years, and we’ve really seen it evolve to the point where this is probably the thing we’re seeing most on the show floor,” Dicker explained.

This trend is manifesting in sophisticated ways. Exhibitors showcased ingredients targeting hormonal health, beauty-from-within, bone and muscle health, and cellular protection. The narrative has shifted from simply living longer to living better—a message that resonates deeply with the conscious consumers walking into Canadian health food stores today.

2. Pycnogenol’s Expanded Wellness Portfolio

At booth #4724, Horphag Research demonstrated why some ingredients become category staples—they keep delivering new science. This year’s spotlight on Pycnogenol®, the French maritime pine bark extract, revealed compelling clinical findings that build on Pycnogenol®’s key antioxidant and anti-inflammatory properties, addressing the versatile healthspan support consumers are looking for today. The new research presented at the show focused on three particularly relevant areas for today’s consumers: its ability to act as a powerful extracellular matrix activator for skin, joint and eye care , cellulite reduction, and support for GLP-1 users. The cellulite research is especially noteworthy—a clinical trial conducted in China showed that daily supplementation with Pycnogenol significantly reduced cellulite severity and improved skin roughness, giving retailers a science-backed beauty-from-within story that extends
beyond the usual collagen narrative.
Even more timely is the emerging data on Pycnogenol’s role in supporting individuals using GLP-1 medications. As the weight management landscape shifts toward pharmaceutical interventions, ingredients like Pycnogenol that can support cardiovascular health, skin elasticity during weight loss, and overall wellness provide exactly the kind of companion nutrition consumers are seeking.
Pycnogenol’s evolution to a multi-faceted wellness ingredient demonstrates how established, well-researched ingredients can find new relevance by addressing contemporary health concerns. For retailers, it’s a reminder that the “classics” deserve shelf space—especially when backed by decades of research and over 160 published studies.

3. The GLP-1 Phenomenon—Companion Over Competitor

Love it or hate it, you couldn’t escape the GLP-1 conversation at SupplySide Global 2025. But here’s where it gets interesting for retailers: the smartest brands aren’t trying to compete with pharmaceutical weight loss drugs—they’re complementing them.

Dicker noted that traditional weight management supplements (fat burners, appetite suppressants) have been declining by double digits year-over-year, but companion products designed to fill nutrient gaps for GLP-1 users are surging. “If people look to fill nutrient gaps, multivitamins certainly have higher household penetration,” he observed. This creates a genuine retail opportunity: educating customers on proper nutritional support during their weight loss journey rather than positioning against mainstream medical treatments.

That said, exhibitors making overblown claims about “natural GLP-1 alternatives” were met with skepticism—and rightly so. As one industry veteran put it bluntly, “Companies making real or implied claims that their food ingredients are somehow acting like a drug are begging for trouble.” The message for retailers? Focus on evidence-based companion nutrition, not miracle claims.

4. Brain Health Gets an Energy Boost

The convergence of cognitive health and energy management emerged as a defining megatrend—what some are calling “brainergy.” From nootropics enhancing mental performance to mushroom extracts supporting focus, exhibitors presented ingredient solutions that go far beyond caffeine.

Lion’s mane mushroom continued its dominance as the category leader, with its erinacines delivering measurable cognitive benefits that consumers can actually feel. New forms of caffeine—like sustained-release varieties and paraxanthine, caffeine’s primary metabolite—promise focused energy without the jitters or crash.

Retailers should note that younger consumers are particularly drawn to these functional mind-and-mood products, often preferring them in beverage formats rather than traditional capsules. The opportunity to cross-merchandise cognitive support with energy drinks and functional beverages has never been clearer.

5. Bioavailability Becomes Non-Negotiable

Here’s a trend that separates serious brands from pretenders: bioavailability. It’s no longer enough to list impressive-sounding ingredients on a label—consumers and retailers alike want proof that those nutrients are actually being absorbed.

From liposomal delivery systems to next-generation nanovesicles like Nusomes, ingredient suppliers are investing heavily in technologies that enhance absorption. For retailers, this creates a powerful differentiation story. When customers ask, “What makes this brand better?” you can now point to clinical bioavailability data showing nutrients actually reaching the bloodstream.

6. Gut Health’s Expanding Universe

The gut-health conversation has matured beyond probiotics. While targeted, strain-specific probiotics for mood, cognition, heart health, and even skin continue to proliferate, prebiotics and postbiotics are claiming their share of the spotlight.

SPINS research reveals a fascinating generational split: younger consumers prefer getting digestive health benefits from functional foods and beverages, while older demographics over-index on supplements. This insight should inform merchandising strategies—positioning prebiotic sodas and fermented snacks where Millennials and Gen Z shop, while ensuring robust supplement options remain accessible for Boomer customers.

7. Natural Colours Paint a Brighter Picture

With consumer backlash mounting against synthetic, petroleum-based food dyes—and regulatory threats looming—natural colour solutions are experiencing a renaissance. The show floor was awash (literally) with vibrant natural alternatives derived from fruits, vegetables, and minerals.

For Canadian brands formulating gummies, beverages, or any product requiring visual appeal, the investment in natural colours isn’t just about clean-label marketing anymore—it’s about future-proofing against potential regulatory changes and meeting consumer expectations for transparency.

8. India’s Ayurvedic Innovation

The presence and sophistication of Indian ingredient suppliers was impossible to miss. Backed by thousands of years of ayurvedic tradition and modern scientific validation, ingredients like ashwagandha, curcumin, shilajit, and shatavari have moved from obscure botanicals to mainstream wellness staples.

What’s particularly impressive is how Indian suppliers are combining traditional knowledge with cutting-edge extraction technologies and clinical research, delivering standardised, bioavailable ingredients that meet Western regulatory expectations. For retailers, these ingredients offer compelling stories rooted in ancient wisdom validated by modern science—exactly the narrative today’s educated consumers crave.

9. Creatine’s Comeback—Beyond the Gym

Thirty years after its bodybuilding heyday, creatine is experiencing a dramatic mainstream renaissance. The catalyst? Recognition that this metabolic energy booster benefits far more than just muscle performance.

Menopausal women seeking bone health support, everyday fitness enthusiasts, and anyone needing mental energy are discovering creatine’s benefits. Since the brain uses 20% of the body’s energy despite being only 2% of body weight, creatine’s cognitive support potential is enormous. Expect to see creatine in innovative formats—gummies, ready-to-drink beverages, even functional waters—reaching demographics that would never have considered traditional powder supplements.

Sustainability Wasn’t Just Talk—It Was Action

SupplySide Global 2025 demonstrated that sustainability commitments are becoming operational reality, not just marketing rhetoric. The show ran on 100% renewable electricity, eliminated 380,000 square feet of aisle carpeting, replaced printed materials with digital alternatives, and featured compostable serviceware throughout.

Perhaps most touching was the Bark Park, where attendees could decompress with adoptable puppies—combining wellness with social impact in a way that felt authentic rather than performative. Post-show, booth materials were donated to Habitat for Humanity, and trees from the expo hall were replanted in Las Vegas neighbourhoods.

The Retail Takeaway

SupplySide Global 2025 delivered a clear message: the health and nutrition industry is maturing rapidly, moving from trend-chasing to solution-providing. For Canadian retailers, the implications are significant:

Stock smarter, not just broader. Focus on ingredients with proven bioavailability and clinical backing. Your customers are getting educated, and generalisations won’t cut it anymore.

Tell better stories. The ingredients showcased in Las Vegas come with compelling narratives—from Indian ayurvedic wisdom to American-grown botanicals to decades-researched pine bark extracts. Use them to create emotional connections with your customers.

Think cross-category. The lines between supplements, functional foods, and beauty products are blurring. Merchandising strategies should reflect this convergence.

Prepare for the companion revolution. As pharmaceutical interventions become more common, natural products will increasingly play supporting roles. Frame your offerings accordingly.

Next year’s show shifts to a three-day format (October 28-30, 2026), but the momentum from this year’s event will carry the industry forward for months to come. For those who attended, it was a reminder of why this show remains essential. For those who missed it, the trends are clear: innovation is accelerating, standards are rising, and the future of health and wellness looks brighter—and more scientifically grounded—than ever.

For more coverage of natural health industry trends and retail strategies, visit IHRmagazine.com

Natural speech, dementia risk and what retailers need to know about brain health

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When everyday speech becomes a brain health signal

As Canada’s population ages, dementia is no longer a distant clinical concern. It is showing up in the everyday lives of your customers: a regular who suddenly “doesn’t feel as sharp,” a caregiver who worries about a parent’s growing difficulty finding words, or an older adult who now avoids conversation because speaking feels harder than it used to.

Emerging research suggests that natural speech patterns – especially how quickly we speak and how often we pause or rely on filler words – may be closely tied to the health of the brain’s executive functions. These functions include planning, flexible thinking, self-monitoring and working memory. When they begin to slip, the signs may surface in conversation long before a formal diagnosis is ever discussed.

For health retailers, this evolving science is essential. It highlights the role your team can play as frontline observers of change and reinforces the critical importance of lifestyle and cardiovascular health for protecting the brain over time.

What new speech-and-brain research is showing

In recent years, researchers have been asking a simple question: Can the way people talk in everyday situations tell us anything meaningful about their cognitive health? To explore this, they have invited adults across a wide age range to complete two kinds of tasks:

  • standard tests of mental abilities, including executive function, and
  • short recordings of natural speech, often describing complex everyday images or scenes in their own words.

Rather than relying on a human listener to rate performance, these speech samples are processed by advanced computer algorithms. These tools can measure hundreds of features in seconds, including:

  • the rate of speech (how many words per minute)
  • the number and length of silent pauses
  • how frequently someone uses filler words such as “um” and “ah”
  • how often words or phrases are repeated
  • how complex or straightforward the sentences are.

Across multiple groups of participants, one pattern keeps appearing: timing-related features of speech – talking much more slowly, pausing often, leaning heavily on filler words – tend to track with poorer performance on executive function tests. In other words, when the brain has more trouble organizing, inhibiting and processing information, speech often slows down and becomes less fluid.

This does not mean that every slow or hesitant speaker is developing dementia. But it does suggest that natural speech, analyzed carefully, can serve as a non-invasive window into how efficiently the brain is working.

What counts as a red flag – and what does not

It is very common for older adults to worry about “losing words” or stumbling mid-sentence. The evidence so far offers a more reassuring – and more precise – picture.

  • Occasional pauses are normal. Most people, at any age, experience moments when the right word will not come. On its own, this is not a reliable sign of cognitive decline.
  • Consistent slowing is more meaningful. A more concerning pattern is when someone’s overall speech becomes noticeably slower than their own baseline, or when they increasingly rely on filler sounds to keep the floor in conversation.
  • Change over time matters most. A single conversation does not tell the whole story. What matters is whether there has been a clear shift over months or years – especially if the person, their family or their friends all notice that speaking feels effortful in a way that it did not before.

Researchers emphasize that speech-based measures are not diagnostic tools. They cannot, on their own, confirm dementia or even mild cognitive impairment. Instead, they work best as an early warning system. When changes in speech are tracked over time, they may help clinicians identify people whose brain function is declining faster than expected for their age, prompting earlier assessment and support.

For retailers, the practical message is to notice patterns, not to label them. A customer who is speaking slowly, appears frustrated with word-finding, and also mentions memory concerns may benefit from gentle encouragement to discuss these changes with a health-care provider.

AI, speech analytics and the future of dementia screening

The link between speech and cognition is now being explored with powerful new tools. Speech analytics platforms can automatically transcribe and analyze short voice samples to flag patterns associated with cognitive stress. In research settings, these tools are being tested to:

  • distinguish healthy older adults from those with mild cognitive impairment,
  • monitor cognitive change over time in a more sensitive way than paper tests, and
  • support clinical trials of dementia therapies by providing a fast, repeatable measure of brain function.

There is also growing interest in using data from everyday voice interactions – such as virtual assistants, phone calls or telehealth sessions – to monitor subtle changes in speech across months and years.

It is important to stress that these technologies are still being refined, and any responsible use will need to address privacy, consent and equity. But the direction is clear: natural speech is emerging as a promising “digital biomarker” of brain health. Over time, validated tools could be integrated into primary care, telemedicine and brain health programmes – spaces where health retailers are increasingly active as partners and referral points.

Modifiable risk factors: why lifestyle still matters

Speech may eventually help us detect cognitive change earlier, but it does not replace the fundamentals of prevention and risk reduction. Dementia and age-related cognitive decline are influenced by:

  • Non-modifiable factors such as age and genetics, and
  • Modifiable factors linked to cardiovascular health, lifestyle and environment.

From a practical standpoint, the key modifiable areas include:

  • Physical activity: Regular movement supports blood flow, insulin sensitivity and vascular health, all of which benefit the brain. Even simple behaviours like brisk daily walks can make a difference.
  • Cardiovascular risk: High blood pressure, elevated blood lipids, diabetes and smoking are all recognized risk factors for cognitive decline. Addressing these through diet, lifestyle and appropriate medical care is central to protecting the brain.
  • Social connection: Isolation and loneliness are increasingly recognized as major drivers of cognitive decline. Something as simple as going for a walk with a friend combines physical activity with social contact – a highly protective combination.
  • Cognitive stimulation: Lifelong learning, mentally challenging work, hobbies, reading and bilingualism appear to build “cognitive reserve” – the brain’s ability to cope with damage before symptoms appear.
  • Sleep and stress: Chronic sleep disruption and ongoing stress can impair memory, mood and executive function. Supporting healthy stress-management and sleep habits is a critical, and often overlooked, part of brain health.

Natural products and targeted nutrition can support many of these domains, but they work best when combined with changes in daily habits.

Practical implications for health and nutrition retailers

So what does all of this mean on the store floor? For IHR’s readers, there are several clear opportunities to translate this emerging science into better support for customers and communities.

  1. Train staff to listen, not diagnose
    Staff who serve long-time customers often notice when someone is “not themselves.” Training can help them:

    • recognise patterns such as noticeably slower speech, frequent long pauses or repeated fillers,
    • respond with patience and respect, allowing extra time for conversation, and
    • suggest, when appropriate, that the customer discuss these changes with their health-care provider or pharmacist.
  2. Make brain health part of everyday conversations
    Brain health can be woven naturally into consults about stress, sleep, heart health or healthy ageing. Simple, non-threatening questions like “Have you noticed any changes in focus, memory or word-finding?” can open the door for important discussions.
  3. Curate evidence-informed brain health sections
    Retailers can highlight products and dietary patterns that support cardiovascular and metabolic health, such as:

    • heart-friendly oils, fibre-rich foods and low-sugar options,
    • nutrients commonly studied for cognitive support, presented with realistic, compliant claims, and
    • combination protocols that link nutrition with lifestyle suggestions (for example, pairing a stress-support formula with education on sleep hygiene and daily movement).
  4. Create a community around movement and connection
    In-store education events, walking groups, brain health seminars and small-group workshops can address two key risk factors at once: physical inactivity and social isolation. These gatherings also strengthen trust and loyalty with your customers.
  5. Partner with local clinicians and brain health programmes
    Retailers can become known as trusted referral points by building relationships with local family practices, pharmacies, memory clinics and community centres. Clear communication about when to refer (for example, when a customer or their caregiver reports noticeable changes in speech and thinking) keeps everyone working toward the same goal.

Looking ahead: could speech become the sixth vital sign?

Blood pressure, heart rate, blood sugar and cholesterol are already central to chronic disease prevention. As the science matures, natural speech patterns may join them as a practical, low-cost signal of how well the brain is coping with the demands of everyday life.

For health and nutrition retailers, this is not a call to become diagnosticians. It is an invitation to recognize that how customers speak – and how they feel about their thinking – is part of their overall wellness picture. When that picture starts to change, your store can be a place where they feel heard, respected and guided toward appropriate care and supportive, evidence-informed lifestyle tools.

Speech may be the way we share our stories, but it is also a reflection of the brain behind them. Paying attention to those subtle changes today can help more Canadians maintain clearer thinking, better function and a higher quality of life as they age.

Canadians Want More Care from Their Pharmacies

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As millions of Canadians continue to navigate long waits, provider shortages and overcrowded emergency rooms, one solution is emerging clearly from the public: let pharmacies do more.

New national polling from the Neighbourhood Pharmacy Association of Canada (Neighbourhood Pharmacies) and Abacus Data shows that more than 75 per cent of Canadians support an expanded scope of pharmacy services. Their message is practical and urgent: unlock more care at the pharmacy level to improve timely access, reduce pressure on hospitals and better serve rural and remote communities.

“Nearly one in four Canadians still do not have a family doctor or nurse practitioner,” notes Sandra Hanna, CEO of Neighbourhood Pharmacies. “More people are leaning on pharmacies to fill critical gaps in their care. Pharmacies are proud of their role as primary care hubs—helping patients get the care they need quickly and easing the load on hospitals, clinics and doctors’ offices.”

Over the past several years, many provinces have taken incremental steps in that direction, authorizing pharmacists to:

  • Assess and treat a broader list of minor ailments
  • Administer an expanding range of vaccines
  • Offer more point-of-care diagnostic testing

These changes proved their value during the pandemic, when pharmacies played a central role in vaccination, medication management and front-line triage. Now, the public appetite for pharmacy-based care is growing even stronger.

Neighbourhood Pharmacies says Canada’s pharmacies are ready to take on even more responsibility to strengthen primary care and improve system efficiency. The association is working with federal and provincial partners to:

  • Expand scope of practice for pharmacists and pharmacy teams
  • Remove regulatory barriers that limit practice across provincial borders
  • Grow workforce capacity to meet rising demand
  • Build greater financial stability for the sector so services can be sustained

Canadians are clearly on side. In the latest polling, nearly eight in ten respondents said they believe the health system becomes more efficient and more accessible when pharmacies introduce additional services.

“People across Canada view pharmacies and their teams as trusted front-line providers of everyday care,” says Hanna. “We are honoured to have earned that trust, and with the right support, pharmacies are committed to ensuring more patients get timely care, when it can have the greatest impact.”

For IHR readers—pharmacy owners, managers, and health retailers—this trend is more than a data point. It is a roadmap. As scope expands, pharmacies can:

  • Integrate more clinical services into the front of store and dispensary
  • Connect health products, supplements and diagnostics with point-of-care consultations
  • Position themselves as accessible, neighbourhood primary care hubs

The opportunity is to align operations, staffing, training and product mix with what Canadians already say they want: more care, closer to home, delivered by teams they trust.

Cloned Meat, No Label: Why This Regulatory Shift Matters to Natural Health Retailers

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A quiet but significant change to Canada’s food rules is about to reshape what “clean label” really means at the meat counter. Health Canada is updating its Novel Foods framework in a way that would remove cloned cattle and swine from the definition of “novel foods”.

In practice, this means beef and pork from cloned animal lines could enter the Canadian food supply without a dedicated novel food safety review and without mandatory labelling to identify cloned origins. On the shelf, cloned and non-cloned products would look identical to the average shopper.

Cloned animals are typically produced through advanced reproductive technologies, with their offspring entering the conventional meat stream. Under the previous approach, foods from cloned livestock were treated as “novel” and captured under a specific policy for pre-market assessment. The new direction aligns cloned beef and pork with conventional meat, while leaving consumers with no clear way to distinguish between the two.

One Canadian pork producer is openly challenging that direction. duBreton, known for its Certified Humane and organic pork, has stated that it does not use cloning and will never adopt the practice. The company is calling on food brands to go beyond regulatory minimums by adopting voluntary, third-party-verifiable “no cloned animals” labelling and transparency commitments. The message is simple: if cloned meat can enter the system without a label, consumers should still have the option to choose brands that do not participate.

For natural health and clean-label retailers, this shift lands at a moment when trust, traceability and ethical sourcing sit at the centre of purchase decisions. Shoppers who choose organic, grass-fed, regenerative or humane-certified proteins are already reading beyond the Nutrition Facts panel. The possibility of cloned animal lines in the conventional meat supply raises fresh questions about how you communicate “natural”, “traditional breeding” and “responsibly raised” at the shelf and online.

What can retailers and brands do now?

  • Ask upstream questions. Engage meat and prepared-food suppliers on whether they use cloned lines or plan to, and what documentation they can provide to confirm their position.
  • Clarify claims. If you promote organic, humane or regenerative certifications, highlight that these systems exclude cloning and rely on traceable, audited standards.
  • Educate your customers. Many Canadians are not aware that cloned meat is on the regulatory agenda. A short explainer in your newsletter, on your website or through in-store communication can position your business as a proactive, transparent guide.

duBreton is also inviting its retail and supply chain partners to join in advancing transparency around animal cloning and gene-edited production, with the goal of making responsibly raised pork accessible while preserving consumer trust in Canadian food.

As this regulatory update moves forward, IHR will continue to follow what it means for food formulators, supplement brands working with functional proteins, and retailers who have built their reputations on ingredient integrity and openness.

Robert Lewandowski signs on as global face of KSM-66 Ashwagandha

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KSM-66 Ashwagandha has added elite star power to its science-backed adaptogen story.

The clinically researched ashwagandha root extract, manufactured by Ixoreal Biomed and used by more than 4,500 brands worldwide, has named FC Barcelona striker and Poland captain Robert Lewandowski as its new global brand ambassador.

For the natural health and supplement industry, this is a powerful alignment of high-performance sport, traditional Ayurveda, and modern clinical validation.

A long-time user, not a celebrity add-on

According to KSM-66, this is not a typical endorsement deal built in a boardroom. Lewandowski has reportedly been using KSM-66 Ashwagandha for years, relying on the root-only extract to support recovery, mental focus, and consistency at the top level of the game.

“At 37, playing at this level is not just about training harder, it is about recovering smarter,” Lewandowski says. “I have been using KSM-66 for years because it helps with what matters most: recovery after intense matches and staying mentally focused under pressure. Your body and mind need to work together.”

The partnership also builds on an existing connection: the Lewandowski family’s wellness brand, Levann, has already been formulating with KSM-66 Ashwagandha in its own products. That long-term usage, the company notes, is part of what makes the partnership feel authentic rather than transactional.

Root-only ashwagandha and clinical validation

KSM-66 is positioned as a certified organic, root-only ashwagandha extract that reflects over 4,000 years of Ayurvedic tradition while meeting modern scientific and regulatory expectations. It is currently backed by more than 70 clinical studies supporting benefits in areas such as stress, sleep, cognitive function, and overall wellness.

The company stresses that using only the root is not just a branding choice; it is a quality and safety stance. While some manufacturers blend in stems and leaves to cut costs, KSM-66 points to advisories from Indian authorities that raise concerns around non-traditional plant parts being used for ashwagandha products. Root-only extraction, they argue, is more consistent with historic use and with the safety and purity profile modern consumers expect.

“Root-only extraction of ashwagandha adheres to thousands of years of traditional usage and modern clinical validation,” notes Paras Jain, COO of KSM-66. “When performance is non-negotiable, quality cannot be compromised.”

Why this matters for health brands and retailers

For formulators and retailers in the natural health space, the Lewandowski partnership signals several important trends:

  • Evidence-based adaptogens are going mainstream. Positioning is shifting from vague “stress support” to specific, clinically validated outcomes tied to performance, recovery, and mental focus.
  • Elite athletes want credible science. When an athlete at 37 links their longevity to a specific ingredient and its clinical backing, it reinforces the message that serious performance requires serious evidence.
  • Consumer education is moving toward quality cues. Root-only sourcing, organic certification, and transparent clinical data are becoming key differentiators in a crowded stress and sleep category.

Kartikeya Baldwa, Founder and CEO of KSM-66, frames the partnership as a formal recognition of a relationship built on results rather than marketing alone.

“Robert did not choose us for a headline,” Baldwa says. “He chose us long ago based on quality and clinical validation. His sustained excellence reflects results that come from uncompromising standards.”

As demand for adaptogens, stress support, and recovery-focused formulas continues to rise, this type of athlete–ingredient alignment may set a new benchmark for how brands communicate credibility, quality, and performance to increasingly informed consumers and health practitioners.

Naturopathic Leaders Honoured at Inaugural BCND Awards of Excellence

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The Association of BC Naturopathic Doctors (BCND) has launched its first-ever BCND Awards of Excellence, celebrating naturopathic doctors and students who are elevating integrative care, education, and advocacy across British Columbia.

Held in Vancouver, the inaugural event brought together clinicians, educators, clinic leaders, and students to recognise outstanding contributions in areas such as advocacy, leadership, mentorship, student engagement, and lifetime service. The awards also highlighted collaborative, patient-centred clinic care and honoured influential figures whose work helped shape the profession in the province.

“We are thrilled to come together as a community and recognize individuals who advance naturopathic medicine every day,” said Dr. Vanessa Lindsay, ND, BCND Board President. “Their dedication, compassion, and commitment to helping patients live healthier lives reflect the true value of naturopathic care for people and communities across British Columbia.”

The 2025 BCND Awards of Excellence showcase the depth and breadth of naturopathic practice in B.C.—from front-line clinical work to policy advocacy, from classroom leadership to mentorship of the next generation of practitioners.

2025 BCND Awards of Excellence Recipients

  • Lifetime Achievement: Dr. David A. Scotten, ND
  • Excellence in Advocacy: Dr. Deborah Phair, BSc (Pharm), ND
  • Excellence in Naturopathic Education: Dr. Kelly Fujibayashi, ND
  • Excellence in Leadership: Dr. Christoph Kind, BSc, ND
  • Emerging Leader: Dr. Romi Fung, ND, PhD (cand.)
  • Naturopathic Student Advocacy Award: Emily Chiasson
  • Excellence in Naturopathic Legacy: Dr. E. R. (Ted) Sleigh, BSc, ND

2025 Honourary Members

  • Dr. Michael Reierson, ND
  • Dr. E. R. (Ted) Sleigh, BSc, ND

Clinic Recognition

  • ND Clinic of Distinction: Family Health Clinic, Langley, B.C.

By spotlighting these leaders and innovators, the BCND Awards of Excellence underscore the growing impact of naturopathic medicine within Canada’s broader health landscape—an important development for health retailers, clinic partners, and integrative care teams watching this sector evolve.

Some Canadian Shoppers Have Switched Back to U.S. Products

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Why Loblaw’s Warning Matters for Health and Wellness Retailers

When the head of the country’s largest grocery retailer says Canadian shoppers are starting to switch back to U.S. products, the rest of the market pays attention.

That is exactly what happened when Loblaw’s CEO recently told analysts that, in some categories, Canadian customers who had pivoted to domestic goods during the height of trade tensions are now drifting back to U.S. brands.

On the surface, it sounds like a grocery story. In reality, it is a signal that affects every corner of the health and wellness ecosystem—from health food stores and supplement retailers to natural beauty and personal care.

For readers of IHR, the message is simple: the “Buy Canadian” wave is not over, but it is evolving.

From boycott energy to budget reality

Not long ago, the momentum was firmly on the side of Canadian-made.

As tariffs and political rhetoric escalated, consumers rallied around local products. Retailers invested heavily in “Made in Canada” endcaps, shelf tags, and digital campaigns. For many health and natural product operators, it felt like the perfect alignment of values and commerce:

  • Consumers were actively seeking Canadian flags on labels.
  • Domestic brands finally had a chance to compete not just on quality, but on story and patriotism.
  • Retailers could differentiate with curated assortments of Canadian foods, supplements, and personal care products.

That period was real, and many stores built meaningful traffic and loyalty on it.

But household budgets have been under pressure for a long time. As some tariffs soften, supply chains stabilize, and U.S. imports sharpen their pricing and promotions, it is not surprising that a portion of shoppers are testing familiar U.S. names again—especially in mass categories where they perceive the products as “close enough.”

The result is a new kind of consumer tension: values versus value.

What Loblaw is seeing—and why it will not stay in one channel

Loblaw’s vantage point is useful because of its sheer scale. Across discount and conventional banners, the retailer has a front-row seat to shifts in price sensitivity, brand loyalty, and origin preferences.

The topline picture looks like this:

  • The “Buy Canadian” mindset is still present, but no longer absolute.
  • Shoppers remain interested in Canadian products, particularly in fresh, local, and specialty categories.
  • In centre store and commoditized segments, some are willing to cross back to U.S. brands when the price difference is obvious.

If this is showing up in large-format grocery, health, and specialty retailers should assume it will eventually show up in their aisles, too—whether in cold and flu remedies, vitamins, sports nutrition, better-for-you snacks, or natural personal care.

Why health, wellness, and supplement retailers cannot ignore this

For IHR’s audience, the stakes are very specific. Many health-focused retailers spent the last few years:

  • Rebalancing assortments toward Canadian-made brands.
  • Telling a strong “local and Canadian first” story in marketing.
  • Using origin as a key differentiator against big-box and pure-play e-commerce.

If part of the market is now willing to reintroduce U.S. brands into their baskets, several fault lines appear:

  1. Margin pressure
    U.S. suppliers, especially in supplements and functional foods, may return with aggressive pricing, pack sizes, and promotions. Domestic brands that once enjoyed an advantage may now be forced into discounting to defend shelf space.
  2. Assortment expectations
    Some customers will start asking, “Why do you not carry this U.S. brand I see at mass?” If your shelves feel too narrow or “preachy,” you risk losing the pragmatic shopper who values choice as much as principle.
  3. Story fatigue
    If your only narrative is “we are Canadian,” shoppers may tune out once the emotional intensity around tariffs fades. Consumers now expect more nuance—proven efficacy, clean labels, sustainability, and service, not just a flag.

From flag-waving to value stacking

So how do you respond without abandoning your Canadian positioning or being undercut by aggressive U.S. competition?

The answer is not to dismantle what you have built, but to refine it.

1. Re-segment your customers

Not everyone who embraced “Buy Canadian” did so for the same reasons. Inside your loyalty file and daily traffic, you likely have:

  • Core Local Loyalists – They will prioritize Canadian-made almost regardless of price, especially for supplements and foods tied to health outcomes.
  • Pragmatic Patriots – They love Canadian stories, but only within a certain price band. If the gap widens too far, they will compromise.
  • Category-Selective Shoppers – They want a specific U.S. brand for sports nutrition, or a particular dermatology line, but are happy with Canadian options elsewhere.

Once you understand these groups, you can tailor your approach: more education and deep storytelling for loyalists; sharper, time-limited promotions and side-by-side comparisons for pragmatists; and high-impact destination U.S. brands for the selective group.

2. Upgrade your shelf communication

Loblaw proved that simple shelf symbols can teach Canadians to shop by origin and impact. You do not need a tariff icon to do the same.

Consider:

  • Clear, consistent “Made in Canada” and “Imported” icons across vitamins, foods, and personal care.
  • Short, benefit-driven shelf-talkers that answer, in one line, why the Canadian product earns its place: better traceability, shorter supply chain, aligned regulations, or unique local ingredients.
  • QR codes or short URLs linking to brand stories for hero Canadian lines shoppers are curious about.

The aim is to support intentional decision-making. If a shopper chooses a U.S. product in the face of that information, it will likely be for a reason you can work with—price, format, or a specific benefit you can address in future range reviews.

3. Make “Canadian” one pillar in a broader promise

In health and wellness, origin is powerful but incomplete. The most resilient brands and retailers stack multiple forms of value:

  • Clinical or evidence-based support for supplements and functional products.
  • Clean, transparent formulations that address allergens, sensitivities, and label scrutiny.
  • Responsible sourcing and sustainability that resonate with your core shopper.
  • Service and guidance from staff who can translate all of this into practical choices.

When a Canadian product can match or exceed U.S. alternatives on those dimensions, the decision tilts in your favour even if the shelf price is slightly higher.

4. Curate U.S. brands with intention, not nostalgia

Loblaw’s comment is not an invitation to flood your shelves with every U.S. line that ever sold a case in Canada. It is a reminder to choose strategically.

Ask three questions of any U.S. brand you carry or consider reintroducing:

  1. Does it grow the category, or simply duplicate what a Canadian brand already does well?
  2. Does it bring real differentiation—unique science, a format you cannot find here, or international recognition that drives traffic?
  3. Does it support your margin and marketing needs, or will it become another commoditized SKU that forces everyone into a race to the bottom?

If the answers are not compelling, it may be better to double down on Canadian suppliers who are willing to innovate, co-invest in education, and stand with you as conditions shift again.

5. Build resilience before the next policy shock

The last few years have taught retailers how fast geopolitics can rewrite the shelf. It would be naïve to assume this period of relative calm will last forever.

Use this moment to:

  • Diversify key categories so you are never exposed to a single origin.
  • Establish dual sourcing where practical—a Canadian supplier plus a non-U.S. or U.S. backup.
  • Run internal “what if” scenarios on tariffs, currency swings, and renewed nationalist sentiment, so you know how quickly you can rebalance your mix.

Retailers that prepare now will be able to respond faster than mass channels when the next round of policy change hits the headlines.

The new balance: loyalty still local, expectations global

Loblaw’s message—that some Canadians are switching back to U.S. products—does not mean “Buy Canadian” has failed. It means the easy, emotionally charged phase is over.

What remains is more complex and, in many ways, more interesting:

  • Shoppers who care about supporting Canadian jobs and brands.
  • Households are still navigating tight budgets and high living costs.
  • A marketplace where U.S. brands are not disappearing, but being re-evaluated.

For health and wellness retailers, the opportunity is to sit confidently in that tension. Champion Canadian-made products, but do it with rigour, evidence, and a modern sense of value. Curate U.S. brands that genuinely add something new. Communicate clearly enough that your customers feel their choices are informed, not forced.

If you can strike that balance, Loblaw’s warning becomes something else entirely: advance notice that the next phase of “Buy Canadian” will belong to retailers who can think beyond the flag—and still keep it proudly on the shelf.