Whole Foods Market Inc. is paying $500,000 to settle accusations made by New York authorities that it routinely overcharged customers for pre-packaged foods.
The New York City Department of Consumer Affairs launched an investigation to determine if Whole Foods’ New York City locations were mislabeling pre-packaged products. According to a statement made by Whole Foods, the investigation did not uncover any evidence of “systematic or intentional misconduct.”
The settlement also requires Whole Foods to enact and enforce policies and actions such as audits as well as personnel training that prevent customers from being overcharged.