WorkSafeBC has launched a new provider portal to accelerate referrals for injured workers

WorkSafeBC makes up to 35 000 referrals every year that affect injured workers, provider partners, and case management teams. TELUS Health Solutions and WorkSafeBC have recently launched a new provider portal to help injured workers receive faster referrals to the healthcare resources they need to facilitate their recovery. Open 24/7, the new provider portal supports electronic referrals, clinical reporting, online invoicing, and access to claim and payment information. “With the new portal open for business, we aim to reduce the process period from the time a rehab program is requested, to the provider’s receipt of the referral from one or two days to a matter of hours. This means injured workers in need of treatment will receive the services they require sooner,” said Andrew Montgomerie, director, Health Care Services, WorkSafeBC. With 85 clinics already using the portal, WorkSafeBC plans to expand to as many as 200 clinics this year including occupational rehabilitation and return- to-work providers.